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Support Programs

Stampede Annual Subscription Plan Details

  • Unlimited Support
    Via the Web, Email or Toll Free phone during operational hours of 8:30AM to 5:30PM EST.

  • Update Notification
    Automatic notification of new releases of Stampede software once the software is certified for general customer delivery.
  • Software Upgrades
    Software upgrades (including enhancements and major point releases) made available for download at the time the software becomes available for general customer delivery.

  • Hardware and Software Warranty

Every Stampede product is backed by our Standard Warranty. We provide a 3-year limited hardware depot warranty, and a 90 day warranty on software.

  • Maintenance Modifications
    Maintenance updates and patches as required.

  • Guaranteed Response Times
    Per the following schedule:
    -  Emails: 8 Business Hours
    -  Phone: 2 to 4 Business Hours

  • Free Trials of new product features

For more information about our support services, contact us at:
       EMAIL:  support@stampede.com
       Phone:  937.291.5035
                    800.763.3423

"We believe that Stampede’s enablement of static and mobile wireless technologies and two-side, hardware-software acceleration is a unique differentiator, providing flexible options on both the service provider and the client side, particularly in the growing mobile market. At this point we see Stampede well positioned in this emerging mobile acceleration market and believe it may prove a challenge for traditional market players."

Rob Kidd
Sageza